Some fantastic issues were raised in the Q&A after their discussion. There were a few in particular that I would have loved to hear the perspective of others involved in innovative models as well, or even trainees just interested in what innovative models should look like.
- Brian Blank asked whether the high involvement of health coaches in building relationships with patients made doctors unsatisfied or feel like they were just prescription machines. It seems that the doctors at Iora are very satisfied, and that patients build strong relationships with both health coaches and the doctors - they're not mutually exclusive, but synergistic. I wonder - what are the experiences at other innovative clinics
- A nurse practitioner student asked how NPs fit into the Iora model. It seems that only MDs are personal primary care providers, but NPs have been hired for things like triaging and a smoking cessation program. The decision was to have MDs only has the primary care providers for marketing reasons. I wonder - how do other innovative models work with the different health professions? How can we promote successful models like Iora without turning away underrepresented health professions?
- Dave Gellis asked what trainees can do to to build skills to work in models like Iora Health. The response was to visit and work with clinics that are innovating themselves, perhaps doing rotations there. I wonder - how can we promote innovative clinics as sites for rotations, or increase access to trainees?