Summary: Responsible for the planning, development, implementation and integration of ambulatory practice improvement efforts for the primary care disciplines of general internal medicine, family medicine, pediatrics, medicine-pediatrics and geriatrics. Works in close collaboration with the Physician Champion, Primary Care Practice Improvement, providers and staff at the practice sites, and staff in the Office of Clinical Integration and the Department of Quality and Safety. Reports to Senior Director, Center for the Advancement of Primary Care.
Major responsibilities:
Provides content expertise in quality improvement and change management. Identifies best practices and serves as a subject matter expert on practice transformation. Strategizes with others to determine practice transformation goals for the UMMHC primary care network. Prioritizes goals and communicates them to various stakeholders. Executes the transformation plan, identifying resources required and expected time frames. Manages the practice transformation staff. Oversees pilot programs and conducts surveillance for new pilot opportunities. Fosters communication and dissemination of quality improvement strategies and tactics among practice sites. Works closely with other departments on the development, implementation and integration into primary care practices of pay for performance objectives to ensure their alignment with practice transformation goals
Requirements
Qualifications:
Masters degree in related health care field required. Preference given to candidates who also have a clinical degree such as RN. A minimum of seven to ten years in a Clinical setting or job related experience with three years in quality improvement required. Requires a strong knowledge of large health care system processes and operations, especially with respect to clinical practice sites. Prior working experience in the ambulatory setting strongly preferred. Must have demonstrated leadership and project management skills, as well as excellent interpersonal skills, including the ability to establish and maintain effective relationships with physicians, administration and staff. Excellent verbal and written communication skills are required. Ability to use personal computers and select software applications required.
